QuickBooks Black and White Screen: QB Screen Displays Black

QuickBooks Black and White Screen is a kind of QuickBooks error where your QB desktop screen will display black in color instead of white. These kinds of issues may appear on desktop versions of QuickBooks software which can be displayed because users use the QB desktop for months and as results, some buttons, fields or screen turns as black rather than the original color. In this post, you will find how to remove the error in no time. 

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How to Identify QuickBooks Black and White Screen

• You will see some missing buttons
• Transaction form will not fit to screen 
• QB fields hide its label 
• The fonts appear too big 
• Distortion on the screen will appear
• You cannot able to manage the size of icons 

Causes and Reasons for Following QB Error 

• Damaged QuickBooks Program File
• Corrupted QBW.ini file 
• The issue with Video Card Drivers 
• Incorrect Windows theme Settings 

Solutions to Recover From QuickBooks Black and White Screen Issue

Solution 1. Upgrade Video Card Drivers 

• Press the Start Button then open Control Panel 
• Select Device manager then click on the Video Card appears
• Select Update Driver Software 
• Click on Search automatically 
• Click on Display Adapters under Device manager 
• Go to Website of the manufacturer 
• Search for a Section “Driver or Download”
• Enter your Video card’s name 
• Download the Driver and follow the given steps
• Restart the system 
• Open QuickBooks program and if the error still there, go to next step 

Solution 2. Using Quick Fix Program & QuickBooks Tools Hub 

• Close QuickBooks 
• Download QuickBooks Tools hub, save the file and install the program to use the application
• Now double click on icon and open the tool
• Click on program Problems 
• Click on Quick Fix my program 
• Check for the issue 

Solution 3. Change Windows Theme Settings 

 

• Make a Right-click on Windows screen 
• Now click on Personalize option
• Choose one of the themes from the list of Basic and High contrast themes  
• Restart your computer system 
• Open QuickBooks to verify the problem or go to the next step 

Solution 4. Change the QBW.ini File as Following: 

 

• Close QuickBooks Program 
• Press Windows key 
• Now copy and paste or you can type as well

For Enterprise Solutions 17.0: C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 17.0\QBW.ini

For QuickBooks 2017: C:\ProgramData\Intuit\QuickBooks 2017\QBW.ini

For Enterprise Solutions 18.0: C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 18.0\QBW.ini

For QuickBooks 2018: C:\ProgramData\Intuit\QuickBooks 2018\QBW.ini

For Enterprise Solutions 19.0: C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 19.0\QBW.ini

For QuickBooks 2019: C:\ProgramData\Intuit\QuickBooks 2019\QBW.ini

For Enterprise Solutions 20.0: C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 20.0\QBW.ini

For QuickBooks 2020: C:\ProgramData\Intuit\QuickBooks 2020\QBW.ini

• Now copy and paste the text and into the end of the file
•  [COLORS]Classic=0
• Save the QBW.ini File 
• Open QB and check issue is fixed or not 

Solution 5. Alternative Way to Overcome the Issue ( Reboot QuickBooks Desktop Program ) 

          

          For Windows 8 or Windows 10 

• Press the Start button to open the menu 
• Click on tap of the Power button 
• Click on Restart 

        For Windows Vista, XP or &7

• Click on Start Button 
• Win XP: Click on Shut down or Turn Off Computer 
• Win7orVista: Click on the small arrow next to the right of the ‘Shut Down ’ button
• Select Restart 

The above solutions can help you to resolve QuickBooks Black and White Screen on windows within the least expected time. If these 5 solutions cannot help you to resolve the problems, give us a call on (844)-888-4666 and get instant help within the shortest time possible.