QuickBooks Error 15311 | Solutions & Troubleshooting Tips

QuickBooks Error 15311 is linked to the update glitches that take place while the user tries to update their QuickBooks application. The user will be updating QuickBooks or downloading updates for QuickBooks payroll. QB Error 15311 is the run time error and the active window crashes as a result of it. There are other symptoms that develop with the error such as the slow response of the system and frequent crashing. 

In this blog you are going to learn about QuickBooks Error 15311 and in what ways as a QB user you can deal with this error code. Read the blog until the very end so that you can fix it all by yourself without any additional help. At any point, you feel like it is getting out of hands and you cannot alone work out of the issue call QB support team on (855)-526-5749.

What causes Error 15311 in QuickBooks Payroll?

Before we move ahead to list down various solutions to solve QuickBooks Payroll error 15311, we are going to talk about what triggers the error in the application. Here is a list for the same

1. The QB Entries in the Windows registry may be corrupt or damaged.
2. Presence of virus or malware in your computer or QB software/executive files.
3. Important QB files deleted by a third-party program.
4. Corrupt or incomplete installation of QuickBooks accounting software.

What can I do to fix QuickBooks Error Code 15311?

Solution 1: Installing a digital signature certificate

1. Log in to your system as an Administrator
2. Move to folder C:\Program File\Intuit\quickbooks.
3. right from the folder, search the exe file.
4. Once you have found it right-click on it. 
5. Select Properties option from the drop-down list
6. Move to the Digital Signature tab and make sure that the Intuit, Inc is checked in the signature list.
7. Hit on Details.
8. In the new window, click on View Certificate
9. Hit on Install Certificate
10. Keep on clicking Next till you reach to the Finish button
11. Click on Finish and then restart your system
12. Open the QuickBooks software and try to update QuickBooks again

Solution 2: Verify internet connection and QuickBooks settings

1. You need to set Internet Explorer as your default browser
2. Make sure that the date and time of your system are accurate.
3. Check the cipher and if it is less than 128 bit it depicts damaged IE.
4. Click on Files from the menu bar.
5. Choose Properties option and then in connection, search for the number before Bites Encryption
6. Update the settings
7. Select the option of Tools and then select Internet Option
8. Below the General Tab, click on Delete
9. Select temporary internet files and then click on Delete
10. Hit on LAN Settings from the Connection Tab

In the Advanced tab, make sure that the use of SSL 2.0 and SSL 3.0 are checked, and TLS 1.2 is not checked. If checked then uncheck the same

Now that we have reached the end of the blog, we hope that we helped you working out of QuickBooks Error 15311. But, if you are still hovering over the issue with no way out, reach to the QuickBooks Payroll team on the toll-free number (855)-526-5749.